Pier Shuttle | Roberts Hawaii

ALOHA CRUISE SHIP GUESTS

Welcome to Hawaii! Roberts Hawaii Airport Transfer Services offers reliable and quality pier shuttle transportation, both shared and private. We serve Daniel K. Inouye International Airport (HNL), the Honolulu Cruise Port Terminal, and hotel accommodations in Waikiki and Honolulu. Experience exceptional service delivered by our experienced drivers, and let us take the hassle out of your transfers.

Shared Transfer - Honolulu Cruise Port Terminal (Per Passenger, one way, 2 Standard Sized Luggage Included)
SERVICE AREA
Airport to Cruise Port		$ 29.00
Cruise Port to Airport		$ 26.00
Waikiki Hotels to Cruise Port		$ 29.00
Cruise Port to Waikiki Hotels		$ 29.00

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Private Transfers

Private Transfer - Honolulu Cruise Port Terminal (Per Vehicle, one way)
SERVICE AREA	CAPACITY
Private Luxury Black Car (SUV or Similar)	5 People \| 6 Standard Size Luggage	$ 208.71
Private XL (Van or Similar)	14 People \| 14 Standard Size Luggage	$ 228.58
Additional Notes: Private transfer rates listed are per vehicle and are for service to/from one location only. The vehicle will not accommodate additional stops during the transfer. Pickup & Drop off is only to & from Waikiki Hotels & Daniel K. Inouye International Airport

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FAQs

Can I get picked up at a later time than suggested?
Unfortunately due to Port regulations, we are only able to provide specific times to the Honolulu Cruise Port Terminal. You are welcome to contact our Reservations Department at 1-800-767-7551 should you have additional questions.
Can the vehicle make multiple stops during the private transfer?
No, the private transfer rates listed are per vehicle and are for service to/from one location only. The vehicle cannot accommodate additional stops during the transfer.
Do you provide service to hotels outside of Waikiki?
Unfortunately, we only provide Pier shuttle services between the Cruise Port Terminal, Waikiki hotels and Daniel K. Inouye International Airport.
Where will I be picked-up?
If you are flying in to HNL and heading to the Pier Cruise Terminal, please check in with one of our Service Agents inside of the Baggage Claim area wearing a Yellow Floral Shirt. If you are unable to locate our Service Agent, please contact our Dispatch Hotline at 808-831-1555 and make your way to the nearest HNL Airport Pre-Arranged Shuttle Pickup Stations.
If you are already on island and are being picked up from a Waikiki or Honolulu hotel and heading to the Pier Cruise Terminal, please check your confirmation email for a detailed description of your hotel's pickup location.
Heading to the Airport:
Your confirmation will state the specific pickup location of your hotel/lodging accommodation to head back to the Airport. Please be at the mentioned pickup location at least 10 minutes prior to the scheduled pickup time.
Do you pick up for all cruise lines?
Yes, we provide pier transfers for all major cruise lines. The most common cruise lines we service are (but not limited to);
- Norwegian Cruise Line
- Princess Cruises
- Royal Caribbean
- Holland America
- Celebrity
- Carnival
- P&O
- Disney
If you do not see your cruise line, please do not hesitate to give us a call at (808) 539-9400 to check if we have availability specific to your cruise.
What if I need to cancel or change my reservation?
If you would like to make a change or cancel your reservation, if there is availability, we may be able to accommodate. Rates are subject to change. To change or cancel your reservation outside of 48 hours from your service date, you may email us at Reservations@robertshawaii.com and we can make the necessary changes. If your service is within the next 48 hours please call our Reservations Office at (808) 539-9400 immediately.
Cancellation Policy:
Cancellations must made be 24+ hours prior to scheduled service, and will result in a 10% service charge. Please allow 10-12 business days for refunds to be processed back to your card. Cancellations made less than 24 hours prior to service date will result in a 100% charge (No Refund).