Contact Us

At Roberts Hawaii, we value feedback from our guests and read every message we receive. As appropriate, we may share your comments with our travel partner(s) (such as your booking agent or activity vendor) so that we may better address any concerns or pass along positive compliments for a job well done. Mahalo for sharing your thoughts with us.

Email*
Name
First Last
What is the nature of your message or inquiry?
Please provide your Question to our Sales Team.
Your Booking Information (If Available)
Information such as your booking confirmation numbers, product names, and dates of service helps us expedite any investigation.
Share a Compliment
Your experience is very important to us and we’d love to recognize employees for a job well done. Please share your story with us:
- Yes, you may share my compliments in your promotional materials.
Voice a Concern
Please tell us about any issues you encountered during your recent Roberts Hawaii experience. We appreciate your feedback as it can help us to improve and provide better service.
Ask a Question
Got a question? Get an answer!
Report a Safety Concern
The safety of our guests, employees and community is Roberts Hawaii’s highest priority. Thank you for reporting any safety concerns; we take them seriously and will investigate and address them promptly.
Incident Information
Please be as specific as possible. Dates, times, and locations help us pull GPS reports from our vehicles.
Vehicle information
Vehicle numbers and/or license plates help us identify any vehicle that may have been involved.
Image Upload
Max. file size: 2 GB.
Suggestions
As our guest, your experience is very important to us and we’d love to hear from you on how we can improve.
- Yes, you may contact me to follow up
Phone
This field is for validation purposes and should be left unchanged.

CONTACT DIRECTORY

Reservations

Email: Reservations@robertshawaii.com
Phone: (808) 539-9400

Customer Service

We want to hear from you! Your comments, feedback, and suggestions are important to us and the success of our organization. Fill out the “Questions, Concerns, and Feedback” form or use the contact information below.
Email: Customer.Service@robertshawaii.com
Phone: (808) 539-9400

Corporate Office (Oahu)

Roberts Hawaii, Inc.
444 Niu Street, Suite 300
Honolulu, HI 96815
Phone: (808) 523-7750

Business Partner Support

If you are a Roberts Hawaii Business Partner, please contact your designated Sales Representative or Customer.Service@robertshawaii.com.

Careers and Employment

At Roberts Hawaii, we are always looking for new members to join our ohana. If you are interested in one of our many positions, you can learn more on our Careers Page or contact our Human Resources team.

Email: HR@robertshawaii.com
Phone: (808) 539-9414

Marketing and Media

The Marketing Department is the contact for all media and marketing inquiries.
Email: Marketing@robertshawaii.com

Group Events- Meetings, incentives, conferences, and exhibitions (MICE)

Roberts Hawaii offers a wide range of tour, transportation, activities and convention services for groups, schools, corporate events, corporate incentive programs, meetings, and exhibitions (MICE).

Email: GroupSales@robertshawaii.com
Phone: (808) 539-9400

School Bus

2283 Hoonee Place
Honolulu, Hawaii 96819
Email: SchoolBus@robertshawaii.com
Phone: (808) 832-4886

Dispatch, Maintenance, and Baggage Office (Oahu)

2665 Mokumoa Street, Building A
Honolulu, Hawaii 96819
Phone: (808) 831-1555

Island Offices and Dispatch

Maui
711 Kaonawai Place
Kahului, Hawaii 96732
(808) 871-6226

Kona
73-4800 Kanalani Street, Suite 200
Kailua-Kona, Hawaii 96740
(808) 329-1688

Hilo
16-188 Melekahiwa St.
Keaau, Hawaii 96749
(808) 966-5483

Kauai
3-4567 Kuhio Highway
Lihue, Hawaii 96766
(808) 245-9558

SEND US A MESSAGE!

Google Map

CONTACT DIRECTORY